Payment Declined There Was an Issue With Your Payment Try Again Later
How practise I fix a declined payment?
How practice I set a declined payment?
We realize that having a payment declined can be stressful and result in lost opportunities for advertizement, so hither is some information to assistance you quickly resolve this issue.
Payments tin fail for a number of reasons but typically the credit card company declines the payment.
Common reasons credit card companies pass up a payment 
Card has expired. If your card has expired, your credit card company might block payments until you update the expiration date. Run into Update your credit carte du jour expiration date.
Billing address has changed. If your billing address has changed, your credit carte du jour company might cake payments until you lot update your billing address.
Card has reached the transaction limit. We might have tried to process a transaction later your carte du jour had reached its credit limit, or we might have charged your carte more than your credit menu company allows for a single transaction.
Carte du jour is blocked. If your card was reported as stolen or lost, or your credit bill of fare visitor suspects fraudulent action, your bill of fare might be temporarily blocked.
Card requires that Microsoft Advertising exist an approved merchant. If you have purchased boosted theft protection services through your credit card company, those services might crave you to confirm that Microsoft Advertizement is an approved merchant.
Strong customer authentication is required. Your bank might crave multi-factor authentication to help prevent online fraud and unauthorized access to your account. You can make a manual payment and authenticate your card.
If your payment has been declined, you will receive an email from united states and a notification volition be posted on the Billing tab showing "Payment declined" and the amount nosotros tried to accuse.
Fixing a declined payment
If a payment has been declined, you should contact your credit carte company to fix whatsoever issues with your menu. Or, yous can add some other bill of fare/payment method and use that to pay your account charges:
- From the top menu, select Tools > Accounts.
- If you have one account: Click the ellipsis next to Errors to aggrandize the description. Click Remove concur.
If you have multiple accounts: In the Errors column, click the ellipsis to aggrandize the description. Detect the account that contains the Hold status, and click Remove concur. - Click Set up declined payments in the How do I remove the hold column. From there, yous'll be guided through a grade to add a payment method or to update the declined card (which will be marked in carmine with the date information technology was declined).
One time you update your declined card or add together a new one, we volition charge you lot for the residuum due. Accounts concord will be lifted equally soon as the payment is successfully candy. We will too supervene upon your chief payment method if you choose a unlike form of payment or add a new one.
Still having problems?
If you have contacted your bank and yous're still having problems, please contact back up.
Declined payments can pb to account concur
Afterward a payment is declined, we'll let y'all know via electronic mail that nosotros couldn't procedure your payment. We'll also effort to process the payment again in instance there was a temporary system issue or the problem with your card has been resolved. Hither'southward how that works:
- If nosotros process your card two times and payment fails, we will place a concur on all the accounts associated with that card. Ads that are in those accounts will no longer be eligible to run. Nosotros'll likewise let y'all know via email which of your accounts are on concur.
- When an account goes on concur due to payment issues, we'll identify the declined payment method with a red characterization marked "On hold" in the Payment Methods page.
- We will endeavor to procedure the payment three more times (for a full of five attempts). If y'all take other cards that fail, all of your accounts may go along credit hold. In that case, none of your ads will exist eligible to run.
If your account is put on hold, you'll run across a banner notification at the summit of Microsoft Advertizement with a link to assistance yous resolve the issue:
For more than information, see Why is my business relationship on hold?
Source: https://help.ads.microsoft.com/apex/index/3/en/50826
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